Schneider Electric unveils mySchneider for its customers and partners. The brand is providing a single sign on access to a holistic customer profile where they can manage most of their information. This is being offered with a tailored access to the most used business services through a customized portal. Consolidating different business services and tools that can now be accessed in one location, and also reorganizing Schneider’s online tools and resources to reduce the number of platforms that customers need to visit.
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“It is our priority to provide an efficient, 24×7 online experience to meet the requirements of our customers.” said Peter Weckesser, Chief Digital Officer at Schneider Electric. “mySchneider experience is a fundamental building block within our digital transformation strategy that prioritizes customer needs and helps us deliver best-in-class digital tools and capabilities for our customers.”
The brand aims to enable its customers to save time, work more efficiently with their customers and keep track of key data in one place. According to them, this app would help them organize their preferred content the way that works best for them – display or hide different portal elements and decide on their order of appearance.
The app also gives direct access to all the resources customers need to manage their business and follows their individual preferences to best fit to their expectations. Through mySchneider customers can access user-specific dashboards, set notifications to be informed about new products, software releases, webinars, white paper releases and updates on technical documentation. Partners, including Distributors, now have a single gateway to all resources tailored to support their business, such as business opportunities, product information, quotations, orders, order tracking, training, and partnership programs.
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