Indian Brand Micromax has taken a really interesting step, by providing On-Spot Service or Replacement Warranty for Canvas Unite 4 Plus. The Canvas Unite 4 Plus is a part of Micromax’s most popular and largest Unite smartphone series that has sold over 2.5 million handsets till date.
Micromax says “Over past one year they have seen 25% decline in service calls in this period”. Now Micromax has further strengthened its customer service capability by promising a reliable and hassle-free experience with its new on-spot service promise or replacement warranty.
Micromax has been investing in achieving service excellence and has over 800 service centres across 600 cities.
To refresh the Canvas 4 Plus carries price tag of INR 7,999 and offers these specs
| Unite 4 Plus |
| Finger Print Sensor and Full Metal Body |
| 2GB DDR3+16GB (RAM +ROM) expandable to 64GB |
| 8MP AF rear camera+ 5MP FF front camera |
| Android Marshmallow |
| 5 inch IPS HD Display |
| 1.1GHz Quad Core MT6735P |
| 4G LTE |
| 2500mAh Battery |
| 7999/- |
“We have always stressed on the importance of ensuring service quality and are confident of our progress in enhancing the customer service experience for our consumers. A recent survey by IMRB also shows that Micromax’s customer satisfaction levels have increased by 15% over the last year. All this has given us the confidence to commit a superlative service experience to our consumers and what best way to start it with our new flagship smartphone- the Unite 4 Plus. ” said Mr Shubhajit Sen, Chief Marketing Office, Micromax Informatics.
What do you think of this step from Micromax? How was your experience with their service center? Let us know in comment section below.
