dropped calls

As a technology journalist, I feel handicapped when I can’t work on the move. In fact, it’s impossible to even check mails. Forget about data connectivity, I can’t even take calls peacefully sitting in my office or home. And if you think it’s only me throwing a fit, the same connectivity issues plague everyone, from Kashmir to Kanyakumari. Last night, I noticed people were sharing tweets on how the lack of cellular towers is to blame for this terrible connectivity. The government really needs to do something about it as the issue is one of infrastructure.

Just like everybody else, I’ve called both Airtel and Vodafone customer care and shouted at them for bad connectivity and call drops, but even I know they can’t do anything about it if there no mobile towers to support the population we have. One mobile tower serves many mobile phone users. In the recent past, we have seen mobile phone users grow exponentially but the number of mobile towers reduced. The load on one tower has exceeded the limit of active connections it can support at any given point of time.

frustrated-mobile-phone-user

In this day and age of cutthroat competition, telecom service providers won’t stop getting more users on board and the regulator — in this case, TRAI — is not willing to understand that as a country we can’t progress to a #DigitalIndia with such connectivity issues. As consumers, we are stuck in this vicious blame-game that we have now got used to.

Interestingly, both sides seem to agree on one thing: that call drops are an inconvenience for consumers and that there is a greater need for better infrastructure. Things got really interesting on Twitter in the past few days as I noticed more and more people share their views with the hashtag #SignalWithoutSites. Even @SuhelSeth talked about connectivity issues:

With his tweet he not only raised the point about how the MCD or other authorities have sealed mobile towers but he also supported the Twitter campaign against bad connectivity – #SignalWithoutSites

Using the same hashtag both I and my wife also tweeted about how life is miserable because of #SignalWithoutSites

I’d urge more and more people to come out and share their connectivity wows using the hashtag #SignalWithoutSites as it is only by being vocal that we will be able to spread the word and appreciate sentiments.

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Nikhil Chawla
Social Media Evangelist | Gadget Guru | Model | Photographer | Ex- BlackBerry Boy - Now iOS | WP8 | Droid. Founder and Chief at ‘The Unbiased Blog’. I breathe in WiFi zone, prefer LTE over LIT. Ex MSFT, MCP, A+ and coder. I like news to be served to me on twitter.

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